We are so happy you chose KangaRoom as your party destination, and look forward to making it an extra special event. In order to make the most of your day, we ask the following:

• HAVE GUESTS ARRIVE ON TIME Your party will last 2 hours. We want everyone to enjoy the entire party, so it is important that they are here at your slotted time. Each party is important, and we want it to be special for everyone, so we ask that you be considerate of guests whose parties follow yours, and lead your guests out in a timely manner.

• NO OUTSIDE FOOD OR DRINK ALLOWED except birthday cake or cupcakes.

• NO FOOD OR DRINK IN THE BOUNCE AREA It is important that the area is kept extra clean for your safety and enjoyment. Please keep food and drinks in the party rooms.

• REMIND GUESTS TO WEAR OR BRING SOCKS

• SEND WAIVERS WITH THE INVITES They are available on the website. By having your guests fill out the waivers, and bring them in to KangaRoom, we are able to get them checked in quickly, and lead them to the party.
  

• RESPOND TO THE CONFIRMATION EMAIL Food is ordered ahead of time to arrive hot and fresh for your party. Pizza is ordered on Wednesday before your event. Once it is ordered, you are responsible for your order.
  

• CANCELLATION POLICY In order to facilitate your event, we schedule party coordinators to make it seamless for you, and reserve space for your party. Once we book your date, it is refundable up to thirty days prior to your event. There is no refund of deposits after this period, however we will work with you in the case of an emergency to reschedule.

Contact Information:

7480 Narcoossee Road, Suites A-E
Orlando, FL 32822
Phone: (407) 583-6122
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